Refund Policy
Last updated: October 2026
No refunds — service-based offering
All UNLOCK CEO packs (Starter, Pro, Ultimate and Gorilla) are live, service-based workshops. Your seat, trainer time and batch are reserved as soon as you pay, so refunds are not allowed — no full refunds, partial refunds or credits.
Why no refunds?
Each booking reserves live trainer time and a seat in a limited batch. Once reserved, that time can't be resold to anyone else.
Postponing a session
Session dates and timings are shared with you after payment over a call and email. If you need to postpone a booked session, reach out at least 8 hours before it starts and we'll move you to another slot. Requests made less than 8 hours before may not be accommodated.
Missed sessions
Missed a session? You can attend the same topic with another batch to cover the syllabus. Missed sessions are not refunded.
Duplicate charges
If you were charged twice for the same order, the duplicate payment will be returned to the original payment method within 7–10 business days. Email batch-book-queries@unlockceo.com with proof.
Referral discounts
Referral discounts are applied at checkout only and can't be added after payment.
EMI transactions
EMI is a service of your card issuer. Cancelling EMI, foreclosure or interest charges are governed by your bank's terms.
Upgrades
You may upgrade to a higher pack by paying the price difference. Downgrades and transfers to another person are not allowed.